To order

When you place an order, you will receive a confirmation of receipt by e-mail. The confirmation of receipt contains information about the contents of the order. Once the order has been shipped from the Panacea warehouse, you as a customer will receive an email informing you that the order is on its way.

In case of obvious errors, such as misrepresentation or the like, regarding the price or product information, in the confirmation of receipt or on the invoice, Panacea has the right to correct the price or information. After this, a new confirmation of receipt and invoice will be sent. The customer has the right to cancel his order free of charge if he does not accept the corrections.

In case of payment via Klarna, we reserve the right to sell ordered products during the processing time of the customer's credit application.

Pay with iDeal

With iDeal you can pay for your online purchases reliably, safely and easily. You pay free of charge in your trusted online payment environment, based on specific security methods of your own bank. As an internet banker you can use iDeal directly, without having to register for it. When you pay with iDeal, no payment costs will be charged.

HOW DOES IDEAL WORK?

When placing an order, you choose 'Payment via iDeal or Credit Card'. You then select your bank and complete the order. You will then be directed to your bank's secure website, where you can make the iDeal payment.

Shop now - Pay later via Klarna

We are very happy with our partner Klarna, because now we can offer you new payment options at checkout. You receive the things you want safely and easily, whenever you want.

This is how it works:

• Step 1 - Place your items in the shopping cart and choose "Klarna" at checkout
• Step 2 - Enter a few personal details and you will immediately know whether it can go ahead.
• Step 3 - You will receive confirmation and reminders from Klarna as soon as you have to pay an installment. You will receive this by email or even better - if you download it - via the Klarna App.
• Step 4 - Complete all your future Klarna purchases with one click.

Pay via Klarna

Pay later

Try your purchases at home and then decide what you want to keep. Please pay the full amount within 30 days of shipment. Pay it Forward? Interest? Cost? Not an issue if you simply pay on time!

Pay now

If it is the first time you order with 'Pay Now', enter your IBAN. If it is the second time, your purchase will be completed within a few seconds: no cards or readers required.

Automatic collection

Paying directly from your bank account is a fast, safe and easy way to pay. You can also use it for recurring payments and subscriptions.

Bank transfer

Pay with your bank account. The money is taken directly from your account without you having to register with us.

Pay online or in the App

View your recent purchases and pay via the Klarna App or online.

• Download the Klarna App: https://www.klarna.com/nl/klarna-app/
• Log in online: https://app.klarna.com/login
• Chat with customer service: https://www.klarna.com/en/customerservice/

Safe and trustworthy

You can't go wrong with Klarna: this is neatly arranged in Klarna's buyer protection policy. Your data is strictly secured: purchases by unauthorized persons are prevented.

Frequently Asked Questions

On the Frequently Asked Questions page ( https://www.klarna.com/en/customerservice/ ) you will discover more about how you can use Klarna.

About Klarna

At Klarna the focus is constantly on creating the best shopping experience you can get. We assume that payment is more than just transferring money. Our smooth payment options make things clearer and more pleasant. And you also get more time for the things you like.

• 80 million shoppers already make full use of Klarna
• We work with almost 200,000 retailers worldwide
• We have almost 15 years of experience with online payments

Data processing at Klarna

Personal data is processed in accordance with applicable law. Klarna processes personal data primarily for the purpose of carrying out identification, customer analysis, credit checking, marketing and business development. Personal numbers are used as a customer number for customer management. read it Klarna's privacy policy for a detailed description of the processing of personal data by Klarna.

By using Klarna Invoice you agree to Klarna using your personal data in accordance with the Klarna's privacy policy , including transfers to selected partners or to a country outside the EU/EEA.

If you have any questions or comments, please contact Klarna on 020 808 2852 , Mon-Fri between 09:00 - 18:00, Sat 09:00 - 13:00.

PayPal

Do you have a PayPal account ? Then you can use it as a digital wallet. You can link different payment methods to your digital wallet. By logging in with your PayPal account you can confirm payments without sharing your financial information with us. You arrange your payment with PayPal and PayPal again with us. Easy and completely free.

Credit card

You can also pay with Visa and Mastercard . These credit cards offer maximum payment convenience. In addition, all your purchases with a credit card are automatically insured for a certain period.

Google Pay

Google Pay is a way to make contactless payments with your Android phone. With this function you can link your debit card to your smartphone. Handy, because this way you can use your phone as a contactless payment method in shops, on apps or websites. There are no additional costs associated with Google Pay.

Any phone with Android 7 or higher can use Google Pay. Your phone must also have NFC (or Near Field Communication). This is the same technology you use to check in and out on public transport.

Bancontact

Online store

Confirm the contents of your shopping cart in the webshop and choose Bancontact as the payment method.