FAQ

Frequently asked questions about the LED mask

Everything about the use, programs, safety, and results of the Panacea LED Mask. Red light therapy is a wellness application and not a substitute for medical care. Results vary from person to person; consult your doctor if you have any concerns.

  1. 01Usage and programs
  2. 02Safety and results
Questions about shipping, returns, and warranty

Usage and programs

Which wavelengths does the Panacea LED Mask use?

The Panacea LED Mask combines four carefully selected wavelengths: blue light (415 nm) used for blemish-prone, acne-prone skin, yellow light (590 nm) that supports skin balance and helps reduce redness, red light (633 nm) that supports fibroblast activity and natural collagen production, and near-infrared light (850/1072 nm) that penetrates deeper and supports the deeper layers of the skin.

Which program is right for me?

The Panacea LED Mask has 6 preset programs:

  • Collagen Boost (633 nm): for skin texture and elasticity
  • Skin Quality (590 + 633 nm): for a fresh, even complexion
  • Anti-Aging (633 + 850/1072 nm): for firmness and skin resilience
  • Total Care (590 + 633 + 850/1072 nm): comprehensive support in one session
  • Anti-Acne (415 nm): for troubled, acne-prone skin
  • Redness Relief (590 nm): for visible redness
What is the difference between the LED mask and the version with neck and décolleté coverage?

The Panacea LED Mask illuminates the face with 90 professional LEDs. The version with neck and décolleté also includes a separate décolleté piece with 57 additional LEDs, for a total of 147, allowing you to illuminate your neck and upper décolleté in one session. Both versions use the same wavelengths, programs, and controller.

How do I use the LED mask?

Use the mask on clean, dry skin. Select your program, light intensity (50%, 75% or 100%), and timer (10, 15 or 20 minutes) using the controller with display. The mask switches off automatically when the session ends. Apply serums or creams after your session. Consistency is more important than long sessions.

Can I move while using it?

Yes. The mask is made of flexible, soft silicone and fits the face precisely thanks to its adjustable strap. Because it runs on the rechargeable controller (USB-C), you don’t have to stay plugged into a power outlet during your session and can move freely.

How do I clean and maintain the mask?

We recommend cleaning the mask before each session. Wipe the inside with a soft, slightly damp cloth and let the mask air-dry. Do not use harsh cleaning products or ever submerge the mask in water.

What’s in the box?

Panacea LED Mask, controller with display, adjustable strap, USB-C charging cable, storage pouch, and a manual (NL/EN/DE). The version with neck and décolleté also includes the separate décolleté piece in the box.

Safety and results

Can I use the mask during pregnancy or while breastfeeding?

Although red light therapy is generally well tolerated, the use of LED devices has not been specifically studied in pregnant or breastfeeding women. Therefore, always consult your doctor before using the mask.

Can I use the mask if I have a medical condition or take medication?

If you have a medical condition, are under a doctor's care, or take medications that may cause light sensitivity (such as certain antibiotics or skin medications), consult your doctor or pharmacist before using the mask.

My face feels warm or looks red after the session. Is that normal?

A slight feeling of warmth during or shortly after the session is normal and fades quickly. However, the mask should never feel hot. If the mask feels hot or the redness persists, stop using it and contact us.

I get pimples after using it. Is that normal?

Generally, no. If you use the Anti-Acne program, your skin may temporarily react during the first few weeks as impurities are brought to the surface more quickly ("purging"). This is usually short-lived. Clean the mask before each session and always use it on clean skin.

When will I see results?

This varies from person to person and depends on your skin goals. Light therapy works cumulatively: with regular use, expect to wait a few weeks before changes may become visible, with further support from long-term use. To maintain your results, we recommend continuing to use the mask consistently.

Is it better to use the mask in the morning or in the evening?

Both times work well; consistency is more important than the time of day. Many users combine the mask with their evening routine as a way to unwind.

Is your question not listed?

Email us at info@panacearedlight.com or ask your question in the chat at the bottom right. We’re happy to help.

View the LED mask